Best Western Plus Mentor-Cleveland Northeast

A little on the aged side but very clean and comfortable. The room I had had a separate “living room” (?), fridge, microwave, and sink - I didn’t need any of that since I only stayed one night. However, for someone looking at a longer stay it would be perfect. My only real complaint was the lack of light in the bedroom. There were two bedside lamps but they were turned on/off by touch and never to the level of brightness that would allow one to read. Kind of odd. Over-all it gets my recommendation (just take a headlamp with you if you plan on reading in bed).

I. had eye surgery at the Cleveland Clinic and the Hotel was able to have my room ready when we arrived which was earlier than check-in time - management was kind and understanding- had a nice quite room - I had to book this Hotel due to the issue that I had to return to the Cleveland Clinic early Saturday August 16th

The staff we encountered were always friendly and very helpful. Breakfast was hot and fresh, gentleman working Sunday morning was excellent, polite and very accommodating. I would definitely stay again.

The staff were wonderful, especially the young lady at the front desk who checked us in/ out. My flight arrived much earlier than expected, and I was able to get into our room early. I was exhausted, so this was a great advantage. Everyone was very polite and accommodating. The room we chose had a large sofa where we enjoyed some food (we ordered out/ picked up) and watched college football on the sofa... until we napped. The housekeeping staff were great. They didn't disturb us from sleeping in and got the room straightened up while we were visiting my boyfriend's grandfather. All in all it was a very pleasant and relaxing stay.

Very well maintained inside, lovely outside, rooms were spacious, the suite was laid out nicely with the desk in the “living room” and separate from the main bedroom. This allowed me to work late without disturbing my husband.