Best Western Plus Mentor-Cleveland Northeast
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客人怎么说
The room was more of a suite than just a room. the first section was a living room. the third section was the bedroom. both of these had there own separate TV. The couch in the first section was a pull out bed. The middle section was a kitchen area with a good size smaller refrigerator, microwave and coffee set-up all on a long counter top plus kitchen cabinet and drawers and a KITCHEN SIZE GARBAGE CAN, not the tiny one in most hotel rooms. The standard bathroom was opposite this. We got complimentary bottled water when we arrived and the included breakfast was in a separate area downstairs. Real flatware and plates, Tables with tablecloths. Sausage links, bacon, scrambled eggs, potatoes. 3 kinds of juice with your choice of using a real or plastic glass. Real cups with handles for the coffee and tea. also standard pastries, bread, fruit and cereals. The attendant also picks up your dishes form the table, no need to find a garbage can or clear your own table. There is also a restaurant connected to hotel and a bar, we choose not to use these as we only stayed one night.
Judith
2025年5月
A little on the aged side but very clean and comfortable. The room I had had a separate “living room” (?), fridge, microwave, and sink - I didn’t need any of that since I only stayed one night. However, for someone looking at a longer stay it would be perfect. My only real complaint was the lack of light in the bedroom. There were two bedside lamps but they were turned on/off by touch and never to the level of brightness that would allow one to read. Kind of odd. Over-all it gets my recommendation (just take a headlamp with you if you plan on reading in bed).
Kelly
2025年4月
The breakfast was excellent. There was a good selection of hot items like bacon, sausage, eggs, waffles, etc. There was also a good selection of fruit and muffins. The hotel is clean and well maintained.
Alan
2024年9月
I. had eye surgery at the Cleveland Clinic and the Hotel was able to have my room ready when we arrived which was earlier than check-in time - management was kind and understanding- had a nice quite room - I had to book this Hotel due to the issue that I had to return to the Cleveland Clinic early Saturday August 16th
Paula
2025年8月
THe room and bath was clean and the staff was professional and friendly.
Al
2024年10月
The staff we encountered were always friendly and very helpful. Breakfast was hot and fresh, gentleman working Sunday morning was excellent, polite and very accommodating. I would definitely stay again.
Anonymous
2025年7月
It was very clean. The staff was extremely nice and helpful. The room size was excellent. I had a King suite which was perfect for relaxing, but also getting the work done that I came to complete.
Christine
2025年8月
The staff were wonderful, especially the young lady at the front desk who checked us in/ out. My flight arrived much earlier than expected, and I was able to get into our room early. I was exhausted, so this was a great advantage. Everyone was very polite and accommodating. The room we chose had a large sofa where we enjoyed some food (we ordered out/ picked up) and watched college football on the sofa... until we napped. The housekeeping staff were great. They didn't disturb us from sleeping in and got the room straightened up while we were visiting my boyfriend's grandfather. All in all it was a very pleasant and relaxing stay.
Shannon
2023年9月
The breakfast was fantastic. Nice variety of food and drinks to choose from. The hours that breakfast was available was very accommodating to our schedule. The location on the lower lever was convenient. The area was a nice size, able to accommodate a decent number of people comfortably. The breakfast area was very clean and nicely decorated.
Diane
2024年8月
Very well maintained inside, lovely outside, rooms were spacious, the suite was laid out nicely with the desk in the “living room” and separate from the main bedroom. This allowed me to work late without disturbing my husband.
Melissa
2025年1月