Best Western Plus Mentor-Cleveland Northeast

One of the cleanest places I’ve ever stayed in. Nice roomy suites.

We were surprised at the size of the room. The room was clean and wasn't worn like a lot of other hotels. There was a nice porch, with chairs, at the main entrance. All our interactions with the staff were great. The staff went out of their way to provide information without us needing to ask questions. The breakfast buffet was good. China and metal silverware were provided instead of paper products.

The staff was great, room was clean. The Staff had the answer to all our questions, we really enjoyed having the restaurant right on sight to order dinner after driving all day in the rain. The breakfast ladies were so friendly and kept all the food hot and filled. All dishes and silverware were clean and so was the food area and tables. These ladies know how to run the show!

The room we had felt like a luxury hotel...high ceilings, sitting area as you walk in, bathroom nice sized and the "bedroom" was set in the back. They did not have a breakfast on Sunday morning, I'm sure due to Covid, but they did have vending machines if we needed a snack and the location was very near restaurants and gas stations. It was relatively easy on/off the expressway which was wonderfully convenient for us. The parking was fine and, if it was full, there was an area for overage parking. We got in late, so we really just jumped in bed, woke up in the morning and headed home, but it's definitely a place I'll keep in the books if I travel that way again.

I like the location. It's close to shopping and the movie theater and best of all family.